Controller (Article 4(7) GDPR)

envyze GmbH
Georgstraße 36
30159 Hanover
TEL: +49 511 848 699 30
E-mail: info@envyze.de

Data Protection Officer

Name: Erik Lange
Address: Georgstraße 36, 30159 Hanover
E-mail: datenschutz@envyze.de

Security and Protection of Your Personal Data

Protecting the confidentiality of your personal data and preventing unauthorized access is our highest priority. We therefore exercise the utmost care and apply state-of-the-art security standards to ensure maximum protection. As a private company, we are subject to the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). We have implemented technical and organizational measures to ensure that data protection rules are observed by us and by our external service providers.

Definitions

The GDPR requires that personal data be processed lawfully, fairly and transparently. Below are the key legal terms used in this Privacy Policy.

Personal Data

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”). A person is identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Processing

“Processing” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of Processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting its future processing.

Profiling

“Profiling” means any form of automated processing of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

Pseudonymization

“Pseudonymization” means processing personal data in such a manner that the data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure non-attribution.

Filing System

“Filing system” means any structured set of personal data accessible according to specific criteria, whether centralized, decentralized, or distributed.

Controller

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient

“Recipient” means a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether or not a third party. Public authorities which may receive personal data in the course of a particular inquiry under Union or Member State law are not regarded as recipients; their processing is subject to data protection rules in line with the purposes of processing.

Third Party

“Third party” means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, by a statement or clear affirmative action, signify agreement to the processing of personal data relating to them.

Lawfulness of Processing

Processing of personal data is lawful only if a legal basis applies. Under Article 6(1)(a–f) GDPR, this includes in particular:

• the data subject has given consent for one or more specific purposes;
• processing is necessary for the performance of a contract with the data subject or to take steps at their request prior to entering into a contract;
• processing is necessary to comply with a legal obligation to which the controller is subject;
• processing is necessary to protect vital interests of the data subject or another natural person;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
• processing is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.

Information on the Collection of Personal Data

(1) Below we inform you about the collection of personal data when you use our website. Personal data includes, for example, name, address, e-mail addresses and user behavior.

(2) When you contact us by e-mail, via the contact form or the appointment booking form, we store the data you provide (e.g., e-mail address, name, telephone number and address) in order to process your inquiry. We delete the data when storage is no longer necessary, or we restrict processing where statutory retention duties apply. Personal data submitted via forms, e-mail or post is generally retained for up to three years.

(3) To subscribe to our newsletter, you may register via our online form. We use a double opt-in procedure. You will first receive a confirmation e-mail asking you to verify your subscription by clicking an activation link. We use your data exclusively to send the newsletter, which may contain information or offers.

We use Sendinblue to send our newsletter. Your data is therefore transmitted to Sendinblue. Sendinblue is not permitted to use your data for purposes other than sending the newsletter. Any transfer or sale of your data by Sendinblue GmbH is prohibited. Sendinblue is a German, certified newsletter software provider carefully selected in accordance with the GDPR and BDSG.

You may withdraw your consent to the storage and use of your data for newsletter distribution at any time, e.g., via the unsubscribe link in the newsletter.

Personal Data Collected When You Visit Our Website

When you use the website for informational purposes only—i.e., you do not register or otherwise transmit information—we only collect the personal data that your browser sends to our server. This data is technically necessary to display our website and to ensure stability and security (legal basis: Article 6(1)(f) GDPR):

• IP address
• Date and time of the request
• Time-zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transferred
• Referring website
• Browser type
• Operating system and interface
• Language and version of browser software

Use of Cookies

We do not use cookies on our website. Instead, we use “cookieless tracking” by Trackboxx, which does not store any data on your system.

Children

Our services are intended for adults. Persons under 18 should not submit personal data to us without the consent of a parent or legal guardian.

Rights of the Data Subject

(1) Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time. The withdrawal does not affect the lawfulness of processing based on consent before its withdrawal. You may exercise this right at any time by contacting us.

(2) Right to Confirmation

You have the right to obtain confirmation as to whether we process personal data concerning you. You can request confirmation at any time using the contact details above.

(3) Right of Access

Where personal data are processed, you have the right to access that data and to obtain the following information:

• the purposes of processing;
• the categories of personal data concerned;
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to rectification or erasure of personal data or restriction of processing or to object to such processing;
• the right to lodge a complaint with a supervisory authority;
• where the personal data are not collected from the data subject, any available information as to their source;
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing.

Where personal data are transferred to a third country or an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR. We will provide a copy of the personal data undergoing processing. For any further copies requested, we may charge a reasonable fee based on administrative costs. Where you make the request electronically, the information shall be provided in a commonly used electronic form, unless otherwise requested. The right to obtain a copy shall not adversely affect the rights and freedoms of others.

(4) Right to Rectification

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and, taking into account the purposes of the processing, the right to have incomplete personal data completed, including by means of a supplementary statement.

(5) Right to Erasure (“Right to be Forgotten”)

You have the right to obtain the erasure of personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:

• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
• You withdraw consent on which the processing is based and there is no other legal ground for the processing;
• You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds, or you object pursuant to Article 21(2) GDPR;
• The personal data have been unlawfully processed;
• The personal data must be erased for compliance with a legal obligation under Union or Member State law;
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

Where we have made the personal data public and are obliged to erase them, we will—taking account of available technology and implementation costs—take reasonable steps, including technical measures, to inform controllers processing the data that you have requested the erasure of any links to, or copies or replications of, those personal data.

The right to erasure does not apply to the extent processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation or for the performance of a task carried out in the public interest or in the exercise of official authority;
• for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, where the right to erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
• for the establishment, exercise or defense of legal claims.

(6) Right to Restriction of Processing

You have the right to obtain restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims; or
• you have objected to processing pursuant to Article 21(1) GDPR pending verification whether our legitimate grounds override yours.

Where processing has been restricted, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State. To exercise this right, please contact us using the details above.

(7) Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and to transmit those data to another controller without hindrance where:

• processing is based on consent (Article 6(1)(a) or Article 9(2)(a) GDPR) or on a contract (Article 6(1)(b) GDPR), and
• the processing is carried out by automated means.

In exercising this right, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. This right shall not adversely affect the rights and freedoms of others and does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

(8) Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions. We will no longer process the personal data unless we demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to such processing, including profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing, the personal data will no longer be processed for those purposes.

In connection with the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications. You also have the right to object to processing for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

(9) Automated Individual Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing—including profiling—which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

• is necessary for entering into, or performance of, a contract between you and us;
• is authorized by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
• is based on your explicit consent.

In such cases, we will implement suitable measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention, to express your point of view and to contest the decision.

(10) Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

(11) Right to an Effective Judicial Remedy

Without prejudice to any available administrative or extrajudicial remedies, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy where you consider that your rights under the GDPR have been infringed as a result of processing of your personal data not in compliance with the Regulation.

Automated Decision-Making

We do not engage in automated decision-making or profiling.